Blog

The days are getting longer and warmer; kids are getting out of school, and the season of family reunions, picnics and long days at the beach are upon us. Relaxed, convivial afternoons will stretch into evenings as families and friends sit together, sharing meals, stories and laughter.  The food will be great, because everyone’s brought their special dish to the party – the salads and casseroles and baked goods that we all look forward to sharing because they’re made with care and seasoned with love. Put together on the table, they make a meal greater than the sum of its wonderful parts – a meal that just couldn’t have happened if one person had been in charge.

            Working together is a lot like that, isn’t it? Although we may be in the same organization, moving in the same direction, we’re still individuals, and each of us brings our particular, unique addition to...

"Does Your Hospice Need Hospice Care?"

Where do you turn for help when your hospice’s health is in question?

Once it begins, the problems can seem to cascade one on top of another. The organization is leaking money, and your market share is atrophying. Your staff is unhappy; anonymous letters of complaint are sent in to your Board of Directors, and your leadership team is splintered and fractionalized, with fingers of blame pointed everywhere but at themselves. A federal audit looms. Patients are being discharged for living too long, while others can’t be admitted because they MIGHT live too long.

Yes, you’re still delivering care, but the burdens on your frontline staff feel onerous, and you’re increasingly seeing the warning signs of burnout. Your staff is saddled with a “new and improved” Electronic Medical Records system that takes five times longer than the old system, with nurses tasked with transcribing unending lists of patients’...