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What comes to mind when you hear someone described as a “revolutionary”?  An angry bomb-hurling renegade, overturning the established order and setting fire to it? History has plenty of those to show us, some successful and others less so; some with genuinely lofty goals, and others whose stated ideology didn’t match their actions once in power. It’s often hard to know who’s right or wrong in the heat of the moment.  Yet we need revolutionaries to point the way forward. It’s not our nature as humans to embrace change eagerly, and ideas that would have seemed outrageous a hundred or even just twenty years ago took their time becoming mainstream. It takes someone with a vision – and a will – to step up and champion those uncomfortably novel ideas, to stand up to power and most of all, to lead.

Our nation was founded by what might seem an unlikely group of revolutionaries; people who were already blessed for the most...

Whether or not we make New Year’s resolutions, most of us find ourselves looking for ways to improve as the new year arrives. If your goal for 2018 is to become an exemplary leader, here are some ideas to help you get there.

1. Support your staff: Hospice work can take its toll.  When a staff member has had several deaths in a week, it has an emotional impact. Supporting one another is vital to maintaining emotional stamina. We must treat each other as we treat the patients and families we care for; with great respect, understanding and kindness. Most of all CARE.  Care about the human beings offering the service you market, and care from your heart.

2. Get out of your office and interact with staff and patients and families: I get it – there aren’t enough hours in the day to do everything you have to do as a leader. But unless you have a ground-level view of how things are working (or not) in your organization, how can you manage effectively? The...