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THE VIEW FROM THE EXAM TABLE

When was the last time you found yourself on the patient end of a healthcare interaction? While I wouldn’t recommend it, it’s certainly an educational experience, and one every one of us in healthcare could probably benefit from. A minor procedure recently renewed my perspective on what the view is like from the other side of the exam table, and I’m beginning to think that seeing it that way is something we all need a refresher course in occasionally.

When you’re a patient or a member of the patient’s family, anxiety is common You’re often nervous, unsure about what’s to come, and fearful of making the wrong choice based on the amount of information you have. No amount of late-night visiting with Mr. Google can provide you with a conclusive answer, and in fact can leave you more confused or misinformed than you were to start out with. That’s bad enough when we’re talking about relatively minor...