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The Predictive Index’s Matt Poepsel recently wrote about the major human capital trends that will shape the coming year in hiring, defining “human capital” as, “…the collective value of the knowledge, skills, creativity, and other factors of any group of people performing work”.

What does today’s workforce look like, as seen through this lens? For one thing, it’s more diverse than ever in age, race, and gender. Even as the Millennials come on board, workers from the boomer generation are staying on the job longer than previously. Minorities and women are gaining ground. Employers are going to be more tuned in to the demands and desires of employees, who are less likely to stay at a single job than previous generations. Organizations themselves are increasingly flatter, more democratized, and more flexible, further reflecting what their employees value, and are offering expanded learning opportunities to employees looking to...

A big part of what I do is executive matchmaking, helping hospices connect with leaders who can pilot them safely through the shifting seas to the future. For those of you who are knee-deep in the search process, or who foresee an executive search in your future, here are some of the things I’ve learned in the 30+ years I’ve spent as a hospice leader, consultant and recruiter.

1. Today’s hospice CEO/ED must understand not only the clinical operations of the organization, but also the business end. That doesn’t mean that candidates must have an MBA, but it does mean they must understand financials, profit and loss statements, and gross returns on investment. Candidates must also understand what it takes to provide enlightened customer service, inspire a culture of caring and accountability, and have an unwavering focus on quality care, while being innovative and realistic.
2. The CEO/ED must be a big picture visionary while understanding the demands of day-to-day...